Shipping policy

Processing Time

• Orders are typically processed and shipped within 2-5 business days. order may take a little longer during sales, live events, holidays, or periods or high order volume

Shipping 

• Shipping rates are calculated at checkout based on the items purchased and the destination. once your order has shipped, you will receive tracking information when available

Delivery Times

• Delivery times vary depending on the destination. Salty Southern Turtle is not responsible for delays caused by shipping carriers, weather, holidays, or circumstances outside of our control.

Incorrect Shipping Information

• Please make sure your shipping address is correct before completing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or damaged Packages

• Once an order has been shipped, it is in the possession of the shipping carrier. if your package is delayed, lost, or damaged in transit, please contact the carrier using the tracking information provided. we will be happy to assist when possible.

Questions

• if you have any questions about your order or shipping, please contact us through our website.